Oct 28, 2010. Solved: I saw this on Cisco’s site. Does this mean you can configure softphone for a user and if the user changes to a new laptop later on (which menas the MAC address will be different) it doesn’t matter? No MAC address update needed by the system. Additional softphone insights are available for Poly developed integrations in certain Plantronics Manager Pro reports, for a full list of these softphone dependent reports see here. If your softphone or conferencing platform is not listed below your Poly headset will still be compatible as an audio device, but RCC will not work.
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Cisco Ip Communicator Mac Download
Note:
Administrative rights are needed on your machine to complete each installation. If needed, contact MiWorkspace or local IT support for further assistance.
U-M VPN (student, faculty, and staff profile) is required when off the UM Network.
Download the Cisco Jabber Installation File for Mac.
Launch Cisco Jabber Installation File-Mac.pkg from Finder.
Run the installation:
Click Continue when the Welcome screen displays.
Click Continue.
Click Agree after reading the license agreement to accept the terms of the license agreement and continue with the installation.
You may be prompted to select the disk where you want to install Jabber. Select your hard drive or another location on your computer and then click Continue.
Click Install to perform the standard installation.
At the prompt, enter your administrator account password and click Install Software.
When the software has finished installing, click Close.
Double-click the Cisco Jabber. App icon to launch Jabber from the Applications folder.
Before entering credentials, click Advanced Settings.
Select Account type > Cisco Communications Manager 9 or later.
Under Login Server, select Use the Following Server.
Enter your campus Server id shown below. Note: Do not cut & paste
Ann Arbor: ccmsip.itcom.itcs.umich.edu
Dearborn: ccmdb1.umd.umich.edu
Flint: ccmfl1.umflint.edu
Click Save.
On Jabber initial screen: Enter your assigned softphone 10-digit phone number appended with @umich.edu; example: 734XXXXXXX@umich.edu.
Click Continue.
The next screen will default your phone number to 10 digit number.
Enter Password in the Password box.
Click Sign In.
First-time setup: If prompted, select Always trust for certificates from the following servers and click Continue.
Configure Options
To configure your Jabber device, click on Preferences from the Jabber hub at the top of your Mac screen under Jabber.
Cisco Softphone Software
General
To receive a call, the Jabber application needs to be open. When not on U-M Network, VPN with student, faculty, and staff profile must be enabled.
Accounts- leave as is
Calls
Select On all calls for 'When using my desk phone for calls, bring the call window to the front.'
Call Forward - Select Voicemail or select New Number to enter another phone number. For non U-M numbers, use 9+1+ 10-digit or 5-digit phone number. Then select the new number from the Forward Calls to: drop-down menu. The forwarding number will show on the main Jabber page.
Audio/Video
Audio — Set options as desired for ringers, output and microphone
Video — Skip
All VoIP and Softphones must be purchased through WSU ITS and all phones require a license to include standalone softphone clients. For pricing information go to https://its.wsu.edu/service-rates/.
VOIP Features
The WSU Pullman Telephone System now provides some extended features. These features require some initial setup, and need to be requested by the department using IT Customer Center.
Service Request System Instructions
Single Inbox Messaging: This provides the ability to receive voicemail messages as an Outlook/Exchange email message with the voice message delivered as a .WAV file attachment. The system synchronizes message status, deletions, and the message waiting light between the email and phone systems.
Please Note:
The Single Inbox Messaging feature is available only to individuals utilizing the central WSU exchange mailbox system.
Please be aware that any voicemail that is then received and stored within email will be subject to federal and state regulations concerning public records requests, litigation holds and subpoenas.
Reach Me Anywhere (Single Number Reach): This provides the ability to have calls to the office ring either a cell phone or another number after a few rings. This feature does not require a smart phone. Calls can be switched back and forth between a cell phone and the office phone.
Point to Point Video Calling: The WSU Pullman Unified Communication system now supports Point to Point Video Phone service. This requires a video-capable Cisco IP phone with camera, or a Cisco Jabber Softphone client at both ends of the call, When you call from one supported phone to another video phone on campus, a high quality point to point video call opens and you will be able to see and talk to the other party.
Voicemail and Phone Web Page Access: The above features also include access to end-user web pages for voicemail and phones. Access to these web pages can also be requested even if the above features are not enabled.
Mobile Remote Access (MRA): Ability of physical phone to register from off WSU Pullman campus using the NID/Password of an active WSU employee. Available on Cisco 78xx and 88xx model phone. Currently only supports a single line in MRA mode. Requires Power Over Ethernet (POE) connection or external power supply and internet. Support for local network and endpoint devices is not covered by WSU ITS.
Cisco Jabber softphone: Single line softphone client for use on Windows and Mac desktops, tablets and surfaces. Client is also available for Android and Apple mobile devices. Support for local network and endpoint computers and devices is not covered by WSU ITS.
Cisco IP Communicator Softphone: Windows only multi-line desktop softphone. Computer must be on the core WSU wired network or use VPN into authorized WSU network. Support for local network and endpoint computers and devices is not covered by WSU ITS.
All VoIP and Softphones must be purchased through WSU ITS and all phones require a license to include standalone softphone clients. For pricing information go to https://its.wsu.edu/service-rates/.
Telephone Equipment Options and Features
Phone Model Overview
IP Telephones
Double u casino free coins. Ps2 mods and hacks. The most common phone for new deployments, upgrades, and replacements is the Cisco IP Phone 7821. This is a two-line 10/100mbps phone.
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